Sales Teams

CRM + quoting + order handoff—built for real operations

Give reps one place to manage leads, accounts, quotes, and renewals—with pricing, inventory, credit, and fulfillment context built in. No spreadsheets. No “let me check with ops.”

📌

Pipeline clarity

Track every deal stage, owner, next step, and timeline—without losing context across teams.

  • Stages, tasks, reminders
  • Activity timeline per account
  • Simple forecasting inputs
🧾

Quoting that converts

Create fast, accurate quotes using customer pricing, contracts, and availability—then convert to orders.

  • Price tiers + customer lists
  • Discount rules + approvals
  • Quote → Sales order in one flow
🔁

Retention & expansion

Turn accounts into repeat buyers with reorder workflows, portal activity signals, and upsell prompts.

  • Reorder patterns by SKU
  • At-risk account flags
  • Account health reporting
🎯

Designed for B2B selling

B2B sales isn’t just “CRM.” It’s quoting with inventory reality, customer pricing, credit terms, and fulfillment constraints.

  • Sell with real availability + lead-times
  • Use contract/tier pricing automatically
  • Prevent margin leaks with approvals
  • Hand off clean orders to ops & finance
Less internal friction. More closed-won.
📈

Sales outcomes

  • Shorter sales cycle with faster quoting
  • Higher win rate through accurate pricing
  • More repeat orders via portal + saved lists
  • Fewer fulfillment mistakes from bad handoffs
  • Cleaner forecasting
📌

Pipeline + activities

  • Deal stages and probability
  • Next steps + reminders
  • Tasks, notes, and attachments
  • Ownership and collaboration
🗂️

Account context

  • Company + contacts structure
  • Order/invoice history
  • Support issues & delivery context
  • Credit status visibility (role-based)
See Customers
🧾

Fast quoting

  • Add items quickly with search & favorites
  • Show availability / lead-time (optional)
  • Taxes and shipping rules supported
  • Convert quote to order instantly

Approvals & guardrails

  • Margin and discount rules
  • Approval required above thresholds
  • Track approved overrides
  • Audit trail for price changes (optional)
🏷️

Tier + customer pricing

  • Price lists by customer group
  • Contract catalogs (only show allowed SKUs)
  • Volume breaks and negotiated pricing
  • Role-based pricing visibility
📄

Contracts + terms

  • Customer-specific terms and notes
  • Tax exemption documents
  • PO requirements per customer
  • Billing/shipping preferences
📦

Clean order handoff

  • Quote → Sales order with all line details
  • Warehouse notes and delivery constraints
  • Backorder logic (optional)
  • Shipping methods and instructions
🧾

Finance alignment

  • Credit terms visibility (role-based)
  • Invoice preferences + PO references
  • Reduce billing disputes with clean data
  • Statements and aging view (finance)
Accounting Module
📈

Forecasting that’s usable

  • Pipeline weighted forecasting
  • Forecast by rep, territory, or segment
  • Compare forecast vs actual orders
  • Identify stalled deals automatically
🧠

AI-assisted insights (optional)

  • “Which deals are stuck at stage 3?”
  • “Which accounts haven’t reordered in 60 days?”
  • Summarize account activity before calls
  • Suggest next best action
AI Assistance
🛒

Portal activity signals

  • See what customers search and reorder
  • Identify frequent buyers and upsell paths
  • Prevent churn with “inactive” flags
  • Enable approvals for buyer teams
🤝

Drive repeat orders

  • Saved lists and recurring carts
  • Contract catalogs to reduce errors
  • Invoice and order history self-serve
  • Less support load for your team
B2B eCommerce

Sales automation

  • Auto reminders on stalled deals
  • Follow-up schedules after quote sent
  • Reorder nudges based on history
  • Alerts on credit holds or overdue aging
🔌

Integrations & webhooks

  • Zapier/Make workflows (optional)
  • Webhook events for quotes/orders
  • Sync to accounting and shipping tools
  • Connect to CRM tools if needed
Integrations
🔐

Role-based permissions

  • Reps see what they need, not everything
  • Limit discount/price override access
  • Approval flows for risky actions
  • Audit trail for changes (optional)
🛡️

Operational protection

  • Prevent selling restricted items by contract
  • Enforce PO requirements
  • Block orders when credit policy triggers
  • Reduce disputes with clean audit history
Security
FAQ

Sales workflow questions

Can we quote using customer-specific pricing?

Yes—use tier pricing, contract catalogs, volume breaks, and customer price lists automatically inside quotes.

Does a quote convert to an order?

Yes—convert quotes to sales orders in one flow, preserving line items, notes, shipping preferences, and approvals.

Can we prevent discount abuse?

Yes—set discount/margin rules and require approvals above thresholds. Track overrides when they happen.

Does this connect to fulfillment?

Yes—orders flow to operations with warehouse notes, availability context, and billing preferences to reduce mistakes.

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